Financial Issues

Two topics likely to produce anxiety are cancer and finances. And when the pressures converge, it can be very stressful for patients. To relieve the burden, BHO employs a full-time financial counselor to assists patient with insurance and other funding issues.

BHO participates in most of the insurance plans available to patients in Western Massachusetts as well in New York, Vermont, and Connecticut. The following is a list of insurance plans in which BHO participates.

(NOTE: Though we have endeavored to be thorough, this list might not be comprehensive. If you do not see your insurance plan listed here, please call BHO at 413 443 6000 to inquire whether it is accepted.)

Blue Cross Blue Shield of Massachusetts
Capital District Physicians Health Plan, Inc.
Cigna Health Care
Community Hospice
Harvard Pilgrim
Health New England
North American Health Plans
Railroad Medicare
Sierra Military Health Services
Tufts Health Plan
United Health Care

To help patients find solutions to financial challenges, BHO employs three financial counselors. In addition to working with insurance companies, these financial counselors often negotiate with pharmaceutical companies that have patient assistance programs. They also work with patients on a one-on-one basis to identify options that might not otherwise be recognized or available.